Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of SA Legal Guide's mobile application and website (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service.

Nature of Service

Our Service is designed to:

• Provide general educational information about South African law
• Help users understand their legal rights and responsibilities
• Offer access to legal resources and case studies
• Facilitate learning about various areas of South African law

Our Service does NOT:

• Provide personalized legal advice for your specific situation
• Create an attorney-client relationship
• Replace consultation with a licensed attorney
• Guarantee legal outcomes or results

User Accounts

Account Creation

You may create an account to access additional features such as saving chat history. When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

Guest Access

You may use certain features of our Service without creating an account. Guest users can access the Legal Info Assistant, but their chat history will not be saved.

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Service or servers
• Use automated systems (bots, scrapers) without permission
• Impersonate any person or entity
• Transmit viruses, malware, or harmful code
• Harass, abuse, or harm other users
• Violate any applicable laws or regulations

AI-Generated Content

Our Legal Info Assistant uses artificial intelligence (OpenAI's ChatGPT) to generate responses. You acknowledge and agree that:

• AI-generated responses are for educational purposes only
• Responses may contain errors, inaccuracies, or outdated information
• You should verify all information with official legal sources
• AI responses do not constitute legal advice
• We are not responsible for decisions made based on AI-generated content

Privacy and Data Collection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to:

• Collection and use of your information as described in our Privacy Policy
• Processing of your chat messages by OpenAI's ChatGPT API
• Storage of your chat history (if you have an account)

Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

Intellectual Property

The Service and its original content, features, and functionality are owned by SA Legal Guide and are protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

Disclaimers and Limitations

No Legal Advice

THE SERVICE PROVIDES GENERAL EDUCATIONAL INFORMATION ONLY AND DOES NOT PROVIDE LEGAL ADVICE. NO ATTORNEY-CLIENT RELATIONSHIP IS CREATED BY USING THIS SERVICE. FOR LEGAL ADVICE, CONSULT A LICENSED SOUTH AFRICAN ATTORNEY.

No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SA LEGAL GUIDE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if you violate these Terms.

You may terminate your account at any time by using the "Delete My Account" feature in the app.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at: